Frequently asked question

Got a question? Get your answer!

Ask us anything about our event, and get factual responses.

You can find anwers to most questions yourself by following the link below to the website of Hærvejsløbet - The Viking Gran Fondo, the event which L'Etape Denmark is part of.

FAQ

REACH US

Bus transport

How do I add bus transport to my registration?

You can add bus transport to your registration on the Sportstiming platform, either when you sign up for the event, or you can do it later by logging in to your account on Sportstiming, go to your registration and make an add on.

Sportstiming is the platform that handles the registration.

This video shows you, how you can make changes and add-ons to your registration.

The event

What is included in my registration?

Before the race

  • Your personalized race number and personalized number plate ;
  • A light breakfast and coffee in the starting area ;
  • Official L'Étape roadbook with details about the race, the courses and practical information about getting to the start and finish areas ;

During the race

  • Medical assistance throughout the race ;
  • Both stationary and mobile mechanical assistance will be provided free of charge including at the feeding stations ;
  • Access to a challenging and beautiful route with complete route signage ;
  • Access to the incredible feeding stations during the race ;
  • Timing ;
  • Participation to the official Sprint Challenge & KOM/QOM Challenge to compete to win the Tour de France Green Jersey & Polka Dot jersey ; 
  • Participation to compete to win the Tour de France Yellow Jersey ;
  • Access to roadside assistance in case of mechanical issues

After the race:

  • Access to the Finish Village, activities and entertainment, toilets, podium and big screen ;
  • Your official results ;
  • Unique L'Etape Denmark by Tour de France medal
  • Finisherphoto at the photo wall at the Finish Village
  • A great selection of photos from the event (unfortunately, we cannot guarantee a photo of all participants)
  • Access to an exclusive registration period for L'Etape du Tour de France if you participate on 1 of the 3 longest routes.
Is the event timed?

Yes, the event is timed for all participants. Certain shorter segments counting towards the polka dot and green jersey competitions will also be timed.

Are there feed stations?

To a very great extent. The event is known for its rich feeding stations with a varied and delicious selection of foods, snacks and drinks.

Unlike certain gran fondos, our feed stations are organized by local volunteers serving local delicacies and lots of real foods rather than energy products. There will, however, be energy drink available.

You certainly won't be hungry or thirsty during L'Etape Denmark.

Are the routes signed?

There is. And we are very focused on making sure the signage is top notch. Participants from the previous years have praised the race signage.

Can I participate on an e-bike?

Yes, you can participate on any bike you want.

If you do participate on an e-bike, you can, however, not participate in the competition for the leader's jerseys.

Is there a time limit?

Yes, the finish closes at 20:00, so you have to finish before then to get an official time. The finish village stays open until 21:00.

Registration

Is it possible to change my registration to another route?

You can change to another route, as long as there are free spaces on the route, you wan't to change to. You do this through your profile and registration on Sportstiming.

We have made a short video showing you how to change route and make add ons to your registration.

Watch the video:
https://www.screencast.com/t/gPCjqQNov

Can I get a refund?

You can get a refund until 14 days after your registration. After this point, we can no longer make a refund.

However, you are free to sell your bib number to someone else.

Can I transfer my registration to someone else?

You can transfer your registration to someone else, if you can't participate yourself. You do this through your profile and registration on Sportstiming.

This video shows you, where you can make changes and transfer your registration to someone else.

The finish village

Will there be a finisher meal at the finish area?

Catering at the finish area in Viborg is not included in your entry fee. It can be purchased or added to your registration in Sportstiming.

There are plenty of opportunities to buy food in the finish area on event day.

Is it possible to take a shower at the finish area?

Yes, there are bathrooms and changing facilities in the finish area. Follow the signs.

Can I park my bike at the finish?

Yes, we have an enclosed bicycle parking with guards and numbering system. This is included in your registration fee.